We believe wholeheartedly that students of all learning backgrounds will enjoy and benefit from the Book Nook experience. However, if for any reason your little one does not adapt or your circumstances change by the end of the required two month transition period, we are happy to provide a refund for the remaining balance of your tuition. We require a written notice one month in advance before withdrawing. If you have to withdraw before the two month period is up, we will provide a refund for all classes outside of the two month window.
We do our best to ensure that every student and caregiver has the best possible experience while enrolled at Book Nook Enrichment. We encourage open dialogue between teachers and parents so that everyone is aware of any problems or concerns that may arise. However, if a student displays behavior that is disruptive to the classroom environment and we are not able to find an appropriate solution that benefits child, parent, and staff alike, Book Nook reserves the right to dismiss the student and/or terminate enrollment at that time. In such cases, we will provide a refund for all classes remaining in the school year.
Make Up Policy
We believe that consistency is key when it comes to learning and love welcoming your little ones to Book Nook each week. However, we understand that your child may be unable to attend their regularly scheduled class from time to time. Please let us know at least two hours before a class starts if your child will not be present. Due to the nature of our classes and the structure of our curriculum, this will allow us to properly prepare and adjust materials for that particular session. Book Nook will honor one make-up class per semester. If we have availability in other group classes that semester, your child can join another session. If not, we will hold private make-up sessions at the conclusion of the school year. Missed classes cannot be refunded, however, if you are unable to use your one make-up class, the amount can be credited toward tuition for the following school year. Credit can be used towards summer camp if child is enrolled for a full summer camp.